This Privacy Policy describes how Keysera ("we", "us", or "our") collects, uses, and protects your information when you use our website and research tool (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Information you provide: When you make a purchase, PayPal processes your payment and shares with us your name, email address and payment confirmation. We use your email address to send you your access code. We never see or store your card or bank details — all payment data is handled securely by PayPal.
Usage data: When you use the research tool, we log the keywords you search for and the timestamp of each request. This helps us monitor for abuse and improve the Service.
Access codes: We generate a unique access code linked to your email address and PayPal purchase record, and email it to you. Once entered, the code is also remembered in your browser's local storage.
Technical data: We may collect standard server logs including IP addresses, browser type, and pages accessed for security and operational purposes.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third parties only as necessary to operate the Service:
We may also disclose information if required by law or to protect our legal rights.
We retain your email address and access code for as long as your account is active or as needed to provide the Service. Purchase records are retained for accounting and legal compliance purposes. You may request deletion of your data at any time by contacting us.
The Service remembers your access code in your browser's local storage so you don't have to re-enter it. We do not use tracking cookies or third-party advertising cookies. You can clear your browser's local storage at any time; you will simply need to enter your access code again.
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@keysera.com.
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Your information may be processed and stored in countries outside your own. By using the Service, you consent to the transfer of your information to these countries, which may have different data protection laws.
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at support@keysera.com.