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Terms of Service

Last updated: 1 January 2025

Please read these Terms of Service ("Terms") carefully before using the Keysera website and research tool (the "Service") operated by Keysera ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our Service, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Keysera provides an AI-powered Etsy market research tool that helps digital product sellers identify trending, high-demand, low-competition products. The Service delivers research results based on real-time data analysis powered by third-party AI systems.

Research results are provided for informational purposes only. We do not guarantee that any product identified by the tool will achieve any particular level of sales, revenue, or commercial success on Etsy or any other platform.

3. One-Time Payment & Access

The Service is available for a one-time payment that grants lifetime access. "Lifetime access" means access for the operational lifetime of the Service. We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.

After purchase you receive a personal access code by email. You are responsible for keeping your access code safe and private. If you lose it, contact support and we will resend it to the email address used for your purchase.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable local, national, or international law or regulation
  • Attempt to reverse engineer, copy, or resell the Service or its underlying technology
  • Use automated means (bots, scrapers, scripts) to access the Service excessively
  • Share, sell, or transfer your access code to other individuals
  • Use the Service to generate content that is harmful, fraudulent, or misleading
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Keysera. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Research results generated by the tool are provided for your personal commercial use. You may use the results to inform your business decisions, product listings, and commercial activities.

6. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or completely accurate. Research results are based on AI analysis and publicly available data and may not reflect actual market conditions.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Keysera shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from your use of the Service.

Our total liability to you for any claim arising from your use of the Service shall not exceed the amount you paid for the Service.

8. Refunds

We offer a 30-day money-back guarantee. Please see our Refund Policy for full details.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Third-Party Services

The Service relies on third-party services including Anthropic (AI) and PayPal (payments). Your use of these services is also subject to their respective terms of service and privacy policies. We are not responsible for the actions, content, or policies of these third parties.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

12. Termination

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the competent courts.

14. Contact

If you have any questions about these Terms, please contact us at support@keysera.com.

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